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Influencing Skills – Peoplecraft

Influencing Skills

Course Description

This course will help you understand how influencing works, provide you with practical tips and techniques to become more influential and help you work on building an effective personal influencing style.
Course Duration

In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)
Course Objectives

Will enable participants to:

- Understand Influence and assess personal barriers
- Identify personal influencing style
- Engage effectively with different types of people
- Appreciate the other person’s view
- Apply techniques that will enable them to Influence effectively
- Be assertive in their communication and behaviour

Course Outline

Context Setting

Understanding Influence
Difference between Influence, Persuasion, Manipulation

Reviewing and Assessing Challenges in Influencing

Influencing Style

Your Personal Influencing Style – Self-Analysis / Audit
Style Preferences of people we work with
Adapt to the Styles of others

Influencing Techniques

Six Levers of influence
Use Matching and Mirroring to Build Rapport
Utilize Rapport to Lead a Conversation in a Specific Direction

Positive and Assertive Communication

Expressing Ideas in a Direct and Effective Manner
Understanding and Overcoming the Barriers to Assertiveness
Using the STP Formula