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Delegation Skills – Peoplecraft

Delegation Skills

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  • Course Description

    This webinar has been designed to help participants understand the fundamentals of delegation and the importance of empowering others.

  • Course Duration

    In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
    Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)

  • Course Objectives

    Will enable participants to:

    - Understand the fundamentals of delegation and its benefits
    - Understand your strengths and development areas as a delegator
    - Understand the importance of empowering others

Course Outline

Self Focus

  • Delegation: The Art of Matching People and Tasks
  • The Manager’s Role in Delegation – Understanding the Purpose

Relationship Focus

  • Identifying Activities to be Delegated (Core Vs None Core) – Selecting Appropriate Staff
  • Barriers to Effective Delegation – Avoiding Hero Mentality
  • Understanding the Readiness-Delegation Model
  • Briefing – Clarity of Role, Decision Making, Authority

Relationship Focus

  • Developing Others using Situational Leadership (Directing, Coaching, Supporting, Delegating)
  • Different Strokes for Different Folks – Empowerment and Motivation
  • Feedback – Using Feedback as a Motivational Tool
  • Power of Positive Expectations (Pygmalion Effect)