First Time Managers

Course Description

For a first-time manager, making the transition from being an individual contributor to a leader of people can be a dramatic shift, requiring a completely different skill set. This course sets new managers up for success by providing them with the necessary tools needed to make a smooth transition to become effective leaders who can build trust, making authentic connections with team members, foster engaged / productive direct reports and drive greater results for your organization.
Course Duration

In Person Training = 2 Full Days (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
Online Training = 2 Full Days (6 Hours Per Day) (or) 4 Half-a-Days (4 Sessions of 3 Hours Each)
Course Objectives

Will enable participants to:
- Develop leadership capabilities to build, lead, inspire and energize a team
- Strike a balance between task focus and people focus and learn how to motivate others
- Understanding themselves better to unleash their personal potential
- Demonstrate high level of intrinsic motivation and ownership in their role
- Develop better work relationships through trust building and collaboration
- Appreciate the importance of being assertive and providing effective feedback

Course Outline

Leading Vs Managing – People Vs Task Matrix (Dilemma between Relationships and Goals)
Transactional Vs Transformational Leadership – Understanding the 3G Model of Leadership (Getting Ahead, Getting Things Done, Getting Along)
Creating a Result Oriented Work Environment (ROWE) instead of Micro Managing
Motivating Others (Strokes / Pygmalion Effect / Maslow’s Theory / Herzberg Model)

Identifying Your Strengths and Areas of Improvement to Unleash Your Potential– JoHari Window Model / DOPE Personality Types (Dove, Owl, Peacock, Eagle)

Identifying Your Preferred Trait based on Indian Psychology (3 Gunas – Rajas, Tamas, Sattva)
Intrinsic Vs Extrinsic Motivation – Understanding the 3D Formula – Develop, Deliver, Deserve) – Demonstrating Ownership and Accountability – Unleashing the Power of Intrapreneurship

Trust / Rapport Building using Emotional Bank Account (EBA)
Assertiveness– Reducing Submissive / Aggressive Behavior – I’m OK, You’re OK Model
Effective Listening Skills – Understanding the 5 Levels of Listening – Empathetic Listening
Feedback Skills – Old Vs New Feedback Sandwich – Negative Feedback on Act Vs Actor

Moving from Independence to Interdependence – Power of Collaboration / Synergy
Overcoming Dysfunctions of a Team – Breaking the Silo Mentality – Focusing on Common Goal
Understanding the Team Building Process (Forming, Storming, Norming, Performing) – Managing Conflict Effectively to Create a Win-Win Situation