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Delegation Skills – Peoplecraft
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Delegation Skills

Course Description

This webinar has been designed to help participants understand the fundamentals of delegation and the importance of empowering others.
Course Duration

In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)
Course Objectives

Will enable participants to:

- Understand the fundamentals of delegation and its benefits
- Understand your strengths and development areas as a delegator
- Understand the importance of empowering others

Course Outline

Self Focus

Delegation: The Art of Matching People and Tasks
The Manager’s Role in Delegation – Understanding the Purpose

Relationship Focus

Identifying Activities to be Delegated (Core Vs None Core) – Selecting Appropriate Staff
Barriers to Effective Delegation – Avoiding Hero Mentality
Understanding the Readiness-Delegation Model
Briefing – Clarity of Role, Decision Making, Authority

Relationship Focus

Developing Others using Situational Leadership (Directing, Coaching, Supporting, Delegating)
Different Strokes for Different Folks – Empowerment and Motivation
Feedback – Using Feedback as a Motivational Tool
Power of Positive Expectations (Pygmalion Effect)