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Change Management – Peoplecraft
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Change Management

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  • Course Description

    This course is designed to help managers build their skills in leading change by defining their role in change and providing practical frameworks for being an effective change leader. They will learn how to manage people through the change process.

  • Course Duration

    In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
    Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)

  • Course Objectives

    Will enable participants to:

    - Understand the critical role managers play in the change process
    - Understand how people react to change and manage people’s habits and attitudes to change
    - Shift the mind-set to working with change, than against it. Manage conflict in the change process
    - Develop leadership qualities to lead and manage change

Course Outline

Context Setting

  • Defining ‘Change’ and ‘Change Management’
  • Why do we need to Change? – The Causes and Drivers of Change
  • Why People Embrace or Resist Change

Understanding People during the Change Process

  • Understanding the Emotions of People during the Change Process
  • Understanding Different Personalities Attitudes and Reactions to Change
  • Understanding the Implication of People’s Motivation during the Change Process

Leading People through Change

  • Managing People’s Habits and Attitudes to Change
  • Taking People Out of their Comfort Zones and Unlocking their Potential
  • Changing Beliefs to Change Results – BAR  Principle (Belief, Action, Result)

Communication in the Change Process

  • The Importance of Feedback in the Change Process
  • Persuading and Influencing People to Change – Managing Conflict during the Change Process
  • Beyond Positions to Underlying Interests – Building on Common Ground
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